By placing an order on our website, you agree to the following terms and conditions:
All prices are listed in EUR and include applicable taxes unless stated otherwise. Orders are confirmed once payment is successfully processed. We reserve the right to cancel any order in case of incorrect pricing or stock issues.
Orders are typically processed within [1–3] business days. Delivery times vary depending on location and shipping method. Delays caused by couriers or customs are outside our control.
You have the right to return a product within 14 days of receiving it, as long as the item is unused, undamaged, and in its original packaging.
Return shipping costs are the responsibility of the customer, unless the item is faulty or incorrect.
To start a return, contact us at [your email].
If you receive a damaged or defective product, contact us within 7 days of delivery with your order number and photos of the issue. We’ll send a replacement or offer a refund.
We offer a 12-month warranty on manufacturing defects.
Our products are intended for outdoor decorative use only. Please follow installation instructions carefully. We are not liable for damages caused by improper use or installation.
We respect your privacy. Your personal information is used only for order processing, delivery, and customer support. We do not share your data with third parties, except as required to complete your order.
We reserve the right to update these terms at any time. Any changes will be posted on this page.
